Terms of Service - TaxAdvisorVision
Effective as of 2025
These terms govern the use of tax and accounting consulting services and resources provided by TaxAdvisorVision, operated at TaxAdvisorVision.com. Our office is located at Raemistrasse 101, 8092 Zurich, Switzerland. Business ID CHE-000.420.930.
1. Acceptance of Terms
By engaging with our services, products, or materials, you agree to comply with these terms.
2. Services
Our services include personalized guidance on tax compliance, bookkeeping support, and advisory sessions. All service details are specified in the engagement agreement.
3. Digital Products
We offer digital materials such as e-books, guides, and webinar recordings. Access is granted upon completion of the purchasing process and is delivered via secure link.
4. Physical Goods
Clients may obtain printed guides and workbooks shipped to the address provided at purchase.
5. Fees and Payment
Fees for services, digital materials, and goods are detailed in the order confirmation. Payment may be made by credit card or bank transfer. Payment must be completed prior to delivery or session scheduling.
6. Refund Policy
6.1 Services
If we cancel a service appointment, you will receive a full credit applied to your original payment method within 14 days. If you cancel more than 48 hours before a scheduled session, you may reschedule once at no extra fee. Cancellations within 48 hours are not eligible for credit due to the allocation of professional resources.
6.2 Digital Products
Digital materials are non-refundable after access is granted. However, if no portion of the material has been accessed, you may request a refund within 7 days of purchase by reaching out through our contact form. Refunds are issued within 10 business days of approval.
6.3 Physical Goods
You may ship back physical items in original condition within 30 days of delivery. Clients are responsible for shipping costs. Once we receive and inspect the item, a refund of the item fee, less any shipping fees, will be processed within 14 days.
6.4 Non-Refundable Services
Certain customized reports and rapid response consultations are non-refundable due to immediate allocation of expertise and resources. These items are clearly marked as non-refundable at the time of purchase.
7. Rescheduling
Service appointments may be rescheduled once with at least 48 hours notice. Rescheduling requests made with less notice may incur additional fees.
8. Limitation of Liability
To the extent permitted by law, TaxAdvisorVision is not liable for indirect losses. Our total liability for direct losses is capped at the total fees paid for the relevant service or product.
9. Governing Law
These terms are governed by the laws of Switzerland.
10. Contact Information
If you have questions or need assistance, please contact us at:
TaxAdvisorVision
Raemistrasse 101, 8092 Zurich, Switzerland
Phone: +41767164599
Business ID: CHE-000.420.930
Contact form